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About the Class: |
Effective communication skills are very important for all managers. In fact management is often called the art of communication. There will be discussion on following points:
- What are soft skills?
- Definition and concept of management
- What leads to bad communication
- Tools for developing communication skills
- Role of Body Language
- Use of Communication skills for effective management
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About the presenter:
Bhushan Bhatia
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Shri Bhushan Bhatia is an experienced trainer with a nationalized bank in India. He is MBA (HR), MA (Eng), LLB(Prof), CAIIB, PGDCA and holds Diplomas in Bank Management, Industrial Relations. He has also undergone the training by IMPACT : Train the Trainers by University of Auckland, Six-Sigma by National Productivity Council. He has more than 24 years experience in a Nationalized bank and has handled various portfolios i.e. FM in administrative office, Incumbent of large branches, Trainer and Senior Relationship Manager. His core areas of working are HR, Training, Credit and Forex. He was also involved as an ODI facilitator with a Regional Rural Bank for about 03 years with very successfully achievement of objectives (a World Bank project done through NABARD). Currently, he is working as a Senior Faculty in the Regional Staff College of a Nationalized bank in India.
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Related Online Classes
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