When I click on the "Launch Class" icon, a blank page appears and nothing else comes? - WiZiQ-Help

JavaScript is disabled on your browser. Enable JavaScript to use this site. Learn more

Join Now | Sign In | WiZiQ Tour

Help / Virtual Classroom / Troubleshooting

Help Home|

When I click on the "Launch Class" icon, a blank page appears and nothing else comes?

Make sure that you have the latest flash player installed on your system. You need flash player to present or attend a class on WiZiQ. If you don't have the flash player installed on your system, you may download and install it from this URL http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash

Are you satisfied with the answer?Yes No

Related Questions

I cannot schedule a class. "You cannot connect to the remote server".

In the class we had a few audio problems like "hum" sound?

I have echo on my headphones. Is there a way to alleviate this?

I could not get into the class.

I just tried again to upload a small PowerPoint presentation and it failed.

My student is not being able to use his mic or any tools. He can hear me and see my whiteboard but nothing on his side worked.

I was not able to see my student video or hear him.

My cable modem internet connection was working very well but controls in the class froze?

I could hear the teacher only faintly; there was quite a bit of delay; at some point I could not see the PowerPoint presentation. I had to reload the page to be able to see it.

I have a few links embedded in the document I uploaded. They don't work?

I tried to upload an .avi file in the live, online class. The file never uploaded?

My web camera does not work?

I got disconnected in the class. I tried to enter the class again but got this message "This user already exists".

I was unable to type anything on whiteboard in a language other than English only. Does your platform support Unicode?

My iMac built-in camera does not work. Do you support Mac?

My browser (Mozilla, IE 7, and Opera) crashes whenever I try to start a class. What could be wrong?

I could not get my camera to work. It was not listed as one of the cameras available.

Other Related Subcategories in ' Virtual Classroom '

Technical Issues

Features

Search help tutorials, articles and more

Most discussed Topics

Technical Issues

Getting Started

My Account

Sign In

Teacher Profile

Categories

WiZiQ Account

Sign Up and Sign In

Profile

Learners

Virtual Classroom

Tests

Payments

Content

Classes

Recordings

Premium Service

Teachers

Contacts

Help Resources

Copyrights © 2009 authorGEN. All rights reserved.